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We have one", repairman comes back, nope still doesn't work, he said he was going to recommend to 2 10 a replacement machine because ours is discontinued and they don't make the part anymore. Spoke to 2 10, "Nope. We are not doing that. We have ordered another part," still no word on when that part is arriving or when the repairman will be back. Refused to overnight the part or speed up this process in any way. We called them on day 30 of our policy and said we want to cancel and they changed their tone real quick but as soon as they assured us it would be handled here we are again stagnant.

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Then we finally got a fantastic company out to look and quote the unit.